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In addition to our proven collection system,
Sentry Credit has a number of advantages that
means you can count on us:
Other Links of Interest:
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About Us
- Automation
& Technology
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Our Services
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 Management
& Collection Experience
Sentry Credit is led by a dynamic and
visionary Senior Management Team.
This team represents the proprietary
intellectual capital that Sentry Credit
has accumulated over its operational
history, and is reflected in our ethics,
our success and our dedication to the
success of our clients.Our Recovery
team is led by Collection Managers,
Training Managers, Assistant Managers,
and Unit Managers with years of
dedicated experience. These
individuals are responsible for leading,
coaching and motivating our Recovery
Agents to meet and exceed collection
goals, while assuring legal compliance
every step of the way. Balancing
compliance against recovery goals while
fostering a customer-service oriented
approach to minimize complaints, our
supervisory personnel have indeed honed
their leadership skills into a fine art.
We have a collector training program
which has developed over 16 years of
experience including training on
security issues, federal regulations,
debtors psychology, skip tracing, asset
location and the latest in collection
technology. Our collectors use
firm but diplomatic collection
strategies designed to maintain goodwill
and preserve the creditor's reputation.
We recognize it is difficult to
antagonize and persuade at the same
time. We utilize 3rd party, off
sire collection monitors to assure our
high standards are met.
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 Operational
Scope
Sentry Credit is licensed to collect
nationwide and over all time zones.
We provide primary and secondary
contingency collections services, a
fixed rate letter service and utilize
internal and vendor provided scoring
models. We report to all three
credit bureaus and leverage
comprehensive skip-tracing databases.
We comply with all federal regulations (FDCPA,
FCRA, HIPAA, etc.) and are members in
good standing of ACA International, the
association of credit and collection
professionals.Labor, time, technology
and cost make it prohibitive for many
companies to directly report their
charged-off accounts to the bureaus.
The minimum cost for companies to
directly report is $50 per month per
bureaus plus the cost of software
(approximately $500). We can cause
a negative credit report to be placed on
all uncollected debt where it will
remain until paid for up to seven (7)
years. Negative credit reporting
has been proven to increase recovery of
delinquent accounts.
When your customers have skipped
town, and all contact information has
been exhausted, waiting and hoping
they'll call is not the answer. We
use account monitoring to watch your
customer on the credit bureaus.
Any credit move they make - we know
about. With fresh new contact
information in hand, our collection
efforts on your behalf immediately
resume.
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 Technology
Sentry has invested in creating a
real-time, web-based infrastructure that
automates the entire life cycle of a
collection account. This web based
system provides for online account
placement, adjustment and lookups;
automated handling of payment data and
monthly remittances, generates
placement, collections management, and
stair-step history and recovery reports.
Al this is securely accessible in
real-time.For its internal
operations, Sentry Credit has invested
in a state-of-the-art predictive dialing
as well as a sophisticated call
monitoring recording infrastructures.
We interface with our skip tracing
partners on an electronic basis.
We can submit 10,000 accounts and get
information back on them within 24
hours.
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 Real
time Status Reporting & Accounting
Monitoring
Sentry Credit provides you with a system
to manage your accounts on-line.
Submit account, create reports, change
status, and even check the status of
each account, 24/7. You will find
this report a significant asset not only
as a complete audit trail, but as a tool
for analyzing your Accounts Receivables. |
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