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Automation & Technology
Sentry Credit, Inc. has made major investments
in the latest technologies to support efficiency
through automation and making the process
transparent to clients and users. By
helping collectors concentrate on collecting and
establishing right-party contact, performance is
enhanced and goals are met.
Sentry Credit, Inc. also has
legal, ethical and fiduciary responsibilities to
safeguard confidential, propriety, personal,
regulated, and other protected company
information (classified information) against
unauthorized disclosure.
Other Links of Interest:
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About Us
- Corporate
Snapshot
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Our Services
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 Passwords, Patch Management, and Backups
All Sentry
Credit, Inc systems (server and
desktop) require a user ID and
password. Sentry's policy is
to change passwords frequently in
order to minimize the risk of
unauthorized use of logons and
passwords. Administrative
rights to any of our systems are
limited to those that require it for
a specific job function.
Sentry Credit also monitors,
maintains, and addresses all patch
management issues.
Nightly
backups are performed for all
essential services with offsite
storage of all backups to our second
site.
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 Anti-Virus/Spam
Protection
Sentry
Credit is using several products at
different layers to manage virus and
spam threats. At the perimeter of
the network, a Watchguard Firebox
and Barracuda appliance is used to
block incoming SPAM and AV traffic.
Centrally administered Symantec
Endpoint is used to manager AV, Spam
and Client Firewalls for all nodes
on the network. Spam and AV
virus patterns are updated
automatically from Symantec's update
Live service to prevent new threats.
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 Intrusion
Detection
Sentry
Credit uses all the latest
technologies and best practices for
first defense and Intrusion
Prevention.
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 Phone
System
We use
the latest technology available from
Nortel. We have upgraded all
our systems utilizing Nortel's
CS1000E utilizing IP Phones and
Nortel Networks infrastructure.
Our system is capable of expanding
to 10,000 lines and phones.
With the foundation pieces in place,
we have a platform to grow and
expand in new locations fairly
easily.
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 Dialer
Systems
We use a
mixed blend of our own in house
dialer system and have agreements in
place to use an internet dialer
company that allows for virtually
unlimited capacity.
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