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About Sentry Credit, Inc
Sentry Credit, Inc.
was founded by two young men who previously had worked
as collection managers for a large national agency.
Their experiences led them to believe they knew a better
way. In June of 1992, their vision was realized,
as Sentry Credit was born.
Their mission was to create an agency that broke the
mold of stereo-typical, old-school agencies and their
tactics. At first, they solicited business and
collected it themselves. Momentum began to build as
clients noticed them doing things the right way and
garnering positive results. Soon, their success called
for more staff and more space.
In 1997,
they leased a large office space in a bank building in
Everett, WA. In 2002, they purchased their own building
in Everett, and they were off and running. In June
2007, they opened a 2nd office in Vancouver,
WA. As of 2009, Sentry claims approximately 200
collectors, a full-service legal department, a
highly-skilled and adaptable client services department,
a cutting-edge I.T. department, and an ever-watchful
Compliance department.
Sentry
Credit is committed to compassionate collections; always
ensuring that every consumer is treated fairly and with
respect. Collectors are trained to find ways to resolve
problems and overcome obstacles. We believe every
interaction should be conducted with patience,
persistence, and professionalism.
We know
in these trying and troubling economic times, we possess
the power to impact people’s lives in a very positive
way. We understand that usually there are valid reasons
why a bill went unpaid, and we are willing to listen and
help figure a way out. We are messengers of hope on the
front lines of the economic recovery; waging our
struggle against despair one phone call at a time.
The Sentry Credit, Inc Mission Statement
Sentry Credit’s goal is to create an agency that
dispels the negative stereotypes of the industry
and provides unparalleled success and service in
a work environment that is fun and conducive to
success. The cornerstones of this philosophy
are Patience, Persistence, and Professionalism.
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Patience to give each consumer, client, and
co-worker our undivided, focused attention and
best effort every time;
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Persistence to go
the extra mile and achieve all of our goals;
and,
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Professionalism to always remain
cool, calm, and collected in every
situation.
Sentry is proud
to boast a highly-trained, well-compensated
staff of debt negotiators and business
professionals. Ownership constantly looks
for ways to re-invest profits into the staff to
increase the employee's quality of life and work
environment. This attention to the
well-being of the staff creates an atmosphere of
positive energy with a shared mission of
achievement and a desire to be the best.
Constant
And Never-ending Improvement
(CANI) is the hallmark of our management
team. We expect everyone in our
organization to be a little better today than
they were yesterday, and better tomorrow than
they are today. The manager's daily focus
is to train their staff and improve their
skills.
Sentry Credit
offers an opportunity to all, from every walk of
life, to achieve financial security in a
positive environment regardless of race, color,
religion, sex, sexual orientation, disability,
or national origin.
Together, we have
build a company we all are proud of!
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